Kenya, 6 November 2025 - Safaricom Group has reported a strong performance for the half year ending September 2025, posting a 52.1 percent increase in net income to KSh 42.8 billion. The results reflect continued strength in its Kenyan operations and improving performance in Ethiopia, where losses are narrowing as the business matures.
The company’s service revenue grew by 11.1 percent to KSh 199.9 billion, supported mainly by expanding mobile data usage and sustained growth in M-Pesa transactions. In Kenya, net profit rose by 22.6 percent to KSh 58.2 billion, as M-Pesa revenue climbed 14 percent to KSh 88.1 billion and data services maintained steady momentum with increasing digital adoption. Safaricom Kenya’s EBIT improved by 13.1 percent to KSh 89.5 billion, while capital expenditure rose to KSh 34.2 billion, reflecting continued investment in infrastructure and service expansion.
Group Chief Executive Officer Peter Ndegwa described the performance as a strong start to Safaricom’s Vision 2030 strategy, noting that the company remains focused on growth through integrated digital solutions and a customer-segment-driven approach. He added that Safaricom has maintained its financial year 2026 outlook while investing in long-term opportunities and community development programs.
Kenya continues to anchor Safaricom’s overall results, with M-Pesa remaining a key growth engine supported by an expanding suite of financial products and higher transaction activity. The company’s efforts to diversify its portfolio also showed results, as fixed service and Internet of Things (IoT) revenue grew by 9.5 percent to KSh 9.8 billion, underscoring progress in new business lines.
In Ethiopia, where Safaricom began operations in 2022, the business environment is showing steady improvement. Service revenue surged by 136 percent year-on-year to KSh 6.2 billion, driven by strong customer acquisition that lifted the total number of active users by 83.7 percent to 11.1 million. Voice services performed well, while M-Pesa, which launched in 2023, contributed KSh 8.7 million in revenue during the period.
The Ethiopian subsidiary’s net loss reduced by 20.1 percent to KSh 15.5 billion, even as currency fluctuations and pricing challenges persisted. Capital expenditure in Ethiopia fell by about two-thirds to KSh 9.5 billion, indicating that the most intensive phase of network rollout is largely complete.
Safaricom’s half-year performance highlights its resilience in a competitive market and its ability to balance new market expansion with sustained profitability at home.
